Delivery and installation cost will be additional and reflected on the final invoice. Shipping and handling rates vary depending on size of product, delivery schedule and location. Inspect all merchandise upon delivery. While drivers are still there, please call with any concerns or questions and remember to record the problem on the driver’s ticket. If you have a concern, problem or quality issue, we will work with you to correct it. We reserve the right to determine the best possible solution for any problems that may arise. The delivery company will be solely responsible for any damages which occur during shipping or delivery.
The customer is responsible for verifying building access and all entry measurements. Measure all entryways, stairways and/or elevators to be sure that your furniture will fit through them upon delivery. ERA Interiors is not responsible for errors in calculating measurements of building access or entryways. Extra charges will be assessed for walkups, and extra time is needed for unusual circumstances, redeliveries, etc.
Inspect all merchandise upon delivery.
While drivers are still there, please call with any concerns or questions and remember to record the problem on the driver’s ticket. Failure to do so and acceptance of product in its delivered condition will exempt shipper from product liability. If you have a concern, problem, or there are product errors or omissions related to order processing or production, ERA Interiors will work with you to correct it. ERA Interiors reserves the right to determine the best possible solution for any problems that may arise.