Custom furniture, millwork and upholstery in New York City.

Returns & Exchanges

black lacquer spoon back chairsAs items are made to order, they cannot be changed, returned or canceled once in production, ALL SALES ARE FINAL. An order may be canceled by the client only upon written notice to ERA Interiors and subsequent written consent of ERA interiors to such cancellation.

Client shall pay ERA Interiors a cancellation charge to include all costs and expenses already incurred or to become incurred for obligations made by ERA Interiors in connection with the processing, handling and fabrication of the products subject to the canceled order, plus reasonable amounts for overhead and profit or 50 percent of the dollar amount of the canceled order, whichever is greater.

ERA Interiors and client agree that this cancellation charge is necessary as liquidated damages and not as a penalty for client’s improper cancellation of the order, which charges the client acknowledges as reasonable.

ERA Interiors specializes in high end furniture for architects, interior designers, commercial and residential clients. Our services include custom cabinetry, kitchens, upholstery and drapery. Based in New York City, our furniture is 100% handmade and crafted in the United States.